Shipping policy
24K Performance Horses Shipping Policy Processing Time:
- Custom products: 10-14 business days
- Standard products: 3-5 business days
Shipping Details:
- We strive to ship all orders within the specified processing time.
- Shipping times may vary depending on location and unforeseen circumstances.
- Once an order ships, customers will receive an email with tracking information.
International Shipping:
- Available for an additional fee (calculated at checkout)
- International orders may be subject to customs and duties
Returns and Refunds:
- Custom products are final sale, unless defective or damaged upon arrival
- Standard products can be returned within 30 days of delivery for a full refund or exchange
Contact Us:
- For any shipping-related questions or concerns, please contact us at 24k@24kperformancehorses.com
- 405-839-4027